To reach our Support Team, email email@example.com or call 412-621-1484, extension 2.
Phone and email support are available from 7:00 a.m. to 9:00 p.m. EST, Monday through Friday. During those times you should expect an email back in an hour, and at the very latest responses will be sent within 24 hours during the business week.
Did you receive an email with a reviews link pointing to the domain https://www.ekomi-us.com/? It is a legitimate email sent by eKomi, a third-party reviews company, to better improve our security education software and services for you.
Wombat Wisdom Community
To view our support documentation as well as our Knowledgebase, log into the Security Education Platform, click your name in the top right corner, and then click “Community” in the submenu.
This will take you to our Wombat Wisdom Community, which contains a growing Knowledgebase, case management functionality, and a live chat feature as new ways to engage with our Support team and get support for Wombat's products.