wombatsecurity | December 09, 2014

Wombat Security Technologies Enabled a Global Manufacturing Company to Reduce Malware Infections by 46%

Wombat’s Security Education Platform is changing employee behaviors, reducing infections, and lowering remediation costs

Pittsburgh, PA –Dec. 9, 2014 Wombat Security Technologies (Wombat) released a new industry case study that shows how one global manufacturing company reduced malware infections by 46% in just four months through employee education.  This company is leveraging Wombat’s security awareness and training methodology and software to educate and train employees to recognize cyber-attacks, thereby dramatically changing behaviors, reducing malware infections and helpdesk calls, and lowering remediation costs.  All these benefits are helping the company save money and protect profits from growing cyber-criminal threats.

Although the company was prospering, its new information security officer was concerned that security training for its employees was virtually non-existent.  Given the rise in cybercrime, he was worried that knowledge gap would become an issue sooner rather than later.  The information security officer made awareness a top initiative, and he took up the charge of convincing the company’s Board of Directors that his goals were important and would be beneficial in the short term and over time.

“I recognize that sometimes you need to build awareness about your awareness program,” he said. “Even though we are a 100-year-old company, we only started discussing cyber-security concerns about a year ago. And to their credit, our Board members recognized that companies were struggling to get their arms around the cyber-security realm.”

Without an understanding of how to spot and avoid phishing emails and online traps, employees were falling for scam messages, clicking suspect Internet ads, and visiting malicious websites. Naturally, these activities had a negative impact on the company’s internal systems. At times, the organization was dealing with more than 70 malware infections a day worldwide. The information security officer estimates remediation costs of nearly $700,000 per year.

To solve these problems, the company turned to Wombat.

“We have had some very positive feedback from the Board and our end users regarding the training and the simulated phishing messages,” said the information security officer. “People really love the interactive nature of the modules. As an R&D company, we like to think that we have a pretty educated workforce, and the employees seem to appreciate the deeper dive. I don’t think we would have been able to achieve this level of awareness using the materials from the other companies we researched.”

Prior to the start of training, the company was experiencing an average of 72 malware infections a day throughout the organization. Just four months into the program, the company saw infections drop to an average of 39 per day representing a 46% reduction. The organization’s European locations saw the most significant change, with a 69% reduction in malware infections in this first cycle of training. Overall, the reduction translates into a return on investment of nearly 700% annually based solely on remediation cost savings. The company is now planning to expand the program from a voluntary one to a mandatory curriculum with an expansion of the topics covered.

In summary, the company saw a quick return on its investment in the Wombat training methodology and security education platform. The reduction in malware infections and helpdesk calls has freed up company resources, and significant savings on remediation costs is a great proof point of the value of Wombat’s security education methodology and solutions. However, the security information officer points out that the increase in awareness and change in employee behavior is the most significant result from the Wombat training and assessments.

Wombat’s CEO, Joe Ferrara, who has recently been named as “CEO of the Year” by the CEO Awards, stated, “This customer’s results prove the value of an effective security education program that focuses not just on assessing employees with mock attacks but also provides engaging training that truly changes employee behaviors.  Results like these should get the attention of the Executive Team and Board in every organization.”

Wombat has deep roots in the Security Awareness and Training market, and is a recognized authority, having recently been named a leader in the Gartner Magic Quadrant for security awareness computer-based training, the Gold winner of the 2014 Global Excellence Awards in Tomorrow’s Technology Today for its Security Education Platform and Bronze winner in the New Product category for its CyberStrength® Security Awareness assessment product.

To view the entire case study, please visit http://info.wombatsecurity.com/global-manufacturing-reduces-malware-infections.  To learn more about Wombat and its product offering, please visit /.

About Wombat Security Technologies

Wombat Security Technologies provides information security awareness and training software to help organizations teach their employees secure behavior.  Their SaaS cyber security education solution includes a platform of integrated broad assessments, as well as a library of simulated attacks and brief interactive training modules. Wombat's solutions help organizations reduce successful phishing attacks and malware infections up to 90%. Wombat is helping Fortune 1000 and Global 500 customers in industry segments such as finance, technology, banking, higher education, retail, and consumer packaged goods to strengthen their cyber security defenses.

Lorraine Kauffman-Hall


Amy Baker
412-621-1484 x 115