Bissell brings decades of expertise helping technology companies manage their global customer experiences
Pittsburgh, PA – March 26, 2013 – Wombat Security Technologies, Inc., today announced the appointment of Molly Bissell to the position of Vice President of Customer Service and Operations. Bissell will scale Wombat's highly-acclaimed customer support department and operational functions to keep up with Wombat's growth.
"We're excited to add Molly to the management team. Her recent experience in the education software market combined with her proven ability to build exceptional customer support and operational teams makes her a critical asset to Wombat and our continued growth," said Joe Ferrara, President and CEO, Wombat Security Technologies.
Bissell brings over 20 years of experience leading operational teams including customer service, IT, order management, facilities, finance, network operations, logistics, and supply chain. Prior to joining Wombat, Bissell was the Senior Vice President of Operations at Carnegie Learning which was sold to the Apollo Group in 2011. She previously led Global Service businesses for Ericsson, Marconi, and FORE Systems, including global 24/7 teams in Sao Paulo, Dublin, Montreal, Cleveland, Dallas and Pittsburgh. She holds degrees from the University of Pittsburgh and the Pennsylvania State University.
About Wombat Security Technologies
Wombat Security Technologies, Inc. is the first and only company to offer a complete suite of anti-phishing and security awareness products that leverage progressive training techniques of professional educators to effectively improve human response against cyber-attacks over 80%. Wombat's breakthrough software-based training solutions teach users how to recognize and avoid the most advanced attacks involving phishing, social engineering, BYOD, social networking, and working outside of the office. They also offer training for PCI-DSS, PII, and data destruction compliance. Fortune 1000 companies, large government agencies, and small to medium businesses around the world are successfully using Wombat's training solutions to significantly improve their security posture. For more information visit www.wombatsecurity.com or contact Lorraine Kauffman-Hall at 704-882-0443 email@example.com.