Our commitment to customers goes beyond our Security Education Platform with the Wombat Advantage. From day one, Wombat is committed to providing a comprehensive and all-inclusive security awareness and training program that prioritizes customer success and needs. We understand that no two organizations are the same, which is why Wombat customers have access to the following suite of premium services at no additional cost.

Wombat Advantage Benefits

security awareness training customer success

With our dedicated team of Customer Success Managers, you have security awareness and training program experts every step of the way to ensure you are maximizing your investment in our Security Education Platform from day one.

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security awareness training customer support

Our dedicated, in-house phone and email support team is with you every step of the way with complimentary pre-launch, post-launch, and add-on support. Regardless of the components you choose to implement from our Security Education Platform, superior support comes standard and at no additional cost.

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security awareness training multinational support

Our Security Education Platform delivers content in more than 25 languages and is designed to streamline creation, delivery, and management of security awareness and training materials across all regions. Languages can be easily adjusted by program administrators or self-selected by end users with a simple dropdown box.

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security awareness training unlimited use

Continuous education yields measurable results, the keyword being continuous, and this is why our customers have unlimited use of the Security Education Platform for licensed end users. Send as many phishing emails or assign as many training assignments as you want without the need to worry about upcharges or usage limits.

security awareness training unlimited use

Our robust reporting features allow administrators to track end users’ interactions with our assessment and training products to track progress, gauge results, and plan accordingly for future programs. Enjoy comprehensive reporting for in-depth analysis and exportable reports to help you focus on specific areas and topics to maximize our Security Education Platform and evolve your security and awareness training program to fit changing needs

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Wombat Wisdom

Did you know that a group of wombats is called a “wisdom”? We certainly celebrate and embrace that wonderful moniker – but we know there are always new things to learn and new ways to improve. Which is why we are committed to gaining actionable feedback to constantly improve our customers’ experience and programs through our Wombat Wisdom offerings, which include:

 

security awareness training event

Our annual conference held in our hometown of Pittsburgh, PA brings together some of the brightest minds in the industry to share best practices, networking opportunities, and presentations.

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online security awareness training community

Our online user community is a centralized portal for customers to collaborate, access an extensive knowledgebase and documentation and keep up-to-date with the latest Wombat happenings.

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security awareness training group

This group of Wombat customers help shape future releases of our Security Education Platform and enjoy a variety of member benefits including private feedback opportunities and discounted Wombat Wisdom event rates.

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