Customer Success Manager
We understand that developing and executing an effective security awareness and training program can be a daunting task for customers, both new and experienced. Which is why our team of Customer Success Managers is dedicated to your program’s success and works with you every step of the way.
Our experienced security training and awareness program experts go beyond teaching you how to use our products and platform. Customer Success Managers help you leverage our proven Continuous Training Methodology and Learning Science Principles to reduce risk and change end-user behavior.
Starting with an introductory success strategy call to discuss program goals and best practices, your Customer Success Manager will schedule routine check-in meetings and work closely with you to develop and execute an effective and measurable security awareness training program.
Our Customer Success Managers also work closely with our Product Management, Development, and Support teams to make sure you are maximizing the latest and greatest Wombat solutions and strategies.
Our dedicated team of Customer Success Managers is just one of the inclusive benefits of being a Wombat customer. Learn more about the Wombat Advantage, our complimentary suite of premium services available to customers.
Wombat customers have access to a suite of premium services at no additional cost.